Last updated: April 16, 2026
Cartha hosts user-generated clips and may surface short-form external creator content for discovery, commentary, and faith-based learning experiences. We want attribution to be clear, creator preferences to be respected, and removal requests to be handled quickly and in good faith.
If you are a creator, rights holder, or authorized representative and believe content on Cartha should be removed, restricted, or no longer made available, the processes below describe how to reach us and what we do in response.
Under 17 U.S.C. § 512, Cartha has designated an agent to receive notifications of claimed copyright infringement. Notices that meet the requirements of § 512(c)(3) may be sent to:
Our designated agent listing is also maintained in the U.S. Copyright Office DMCA Agent Directory.
The fastest way to submit a takedown, opt-out, counter-notice, or international notice is to use the form below. We’ll open your mail client with a properly-formatted message ready to send from your own address — that lets us verify the sender directly.
To file a notice that meets the requirements of § 512(c)(3), email support@cartha.com with the subject DMCA Notice and include all of the following:
Submitting a notice that materially misrepresents that content is infringing may subject you to liability for damages under § 512(f).
If you are a creator and simply do not want your content surfaced on Cartha, you do not have to file a formal DMCA notice. Email support@cartha.com with the subject Creator Opt-Out and include:
We honor creator-level opt-out requests as a matter of policy, even when a formal notice is not legally required.
Our service standard for facially valid requests:
If a request is incomplete, we will reply with what is missing rather than reject it silently. If you have not received an acknowledgement within the timeframe above, reply to your original email with Escalation in the subject line.
If your content was removed in response to a DMCA notice and you believe it was removed in error or as a result of misidentification, you may submit a counter-notice. To be effective, a counter-notice must include:
When we receive an effective counter-notice, we will promptly forward a copy to the party that submitted the original notice. Unless that party files an action seeking a court order against the user within ten (10) business days, we will restore the removed material in not less than ten (10) and not more than fourteen (14) business days following receipt of the counter-notice.
Cartha will, in appropriate circumstances, terminate the accounts of users who are determined to be repeat infringers. We track repeat notices internally and reserve the right to suspend, restrict, or terminate access for users or external creator sources that accumulate substantiated infringement claims. Termination may apply to a Cartha account, an indexed external creator source, or both.
Cartha hosts two distinct kinds of content, and we treat takedown handling slightly differently for each:
The DMCA is a United States statute. Creators and rights holders outside the U.S. are welcome to use the same support@cartha.com intake to submit:
Please indicate the applicable legal basis in your email subject (e.g. DSA Notice, OSA Notice) so we can route it correctly. Procedural details — including timelines and required fields — will follow the relevant local regime, not the DMCA process described above.
Notice-and-takedown processes can be abused to suppress lawful speech, settle interpersonal or doctrinal disputes, or harass creators. Cartha takes these risks seriously. We may:
Cartha retains copies of takedown notices, counter-notices, internal decisions, and communication with claimants for a period necessary to comply with our legal obligations, conduct audits, and resolve disputes. Records are restricted to authorized legal and trust & safety personnel.
We aim to publish aggregate information about takedown activity (volumes, response times, opt-out outcomes) on a periodic basis once our content base is large enough to do so without re-identifying individual creators or claimants.
For background on the U.S. DMCA process and to confirm registered agents, the U.S. Copyright Office maintains the following resources:
All creator-rights, DMCA, opt-out, counter-notice, and international notice correspondence is handled at support@cartha.com. Use a clear subject line (e.g. DMCA Notice, Counter-Notice, Creator Opt-Out, DSA Notice) so the request reaches the right reviewer quickly.
Nothing on this page constitutes legal advice. If you are unsure which process applies to your situation, you may wish to consult an attorney before submitting a notice.