Yes, Cartha AI is designed with safety in mind, especially for vulnerable users. Here’s how:

1. Guardrails: We have rules in place to prevent harmful or inappropriate topics during conversations.

2. Expert Guidance: Cartha AI was built with input from professionals like psychologists and therapists.

3. Self-Harm Alerts: If a user mentions self-harm, Cartha’s safety features will intervene and even help connect them to the National Suicide Hotline.

Yes, Cartha AI uses top-tier security measures like data encryption, HIPAA compliance, regular security audits, and strict access controls to protect user information. All data is encrypted in transit and at rest, and personal information is anonymized to ensure privacy. Cartha AI also follows a privacy policy similar to therapist-patient confidentiality, meaning your data cannot be shared without your explicit consent, ensuring a secure and private experience, just like in traditional therapy.

Cartha is not a replacement for traditional therapy. We believe that the human element is essential for creating deep, meaningful connections. However, Cartha has a valuable place in mental health as a supplementary tool. By using Cartha alongside traditional therapy, or even as a standalone tool, we believe significant progress can be made—offering supplementary consistent support between sessions or to support those with no access to therapy at all. Cartha can greatly enhance mental well-being and improve safety for everyone.

Cartha is not classified as a medical device and does not diagnose or treat medical conditions. Instead, we focus on general wellness, stress management, and emotional support. While Cartha helps understand users’ emotional states, it is clearly stated in our terms of service that Cartha is not a substitute for professional medical care.

Currently, we do not accept insurance as a form of payment.