Cartha AI is an AI-powered mental wellness companion that provides 24/7 emotional support through conversational therapy. Available as both a mobile app for individuals and Cartha Hub for organizations, it uses advanced AI to offer personalized support, wellness tracking, and evidence-based therapeutic techniques at a fraction of traditional therapy costs.

Cartha AI is available to users aged 13 and older. Users must enter their birth year during sign-up, and accounts for users under 13 will be blocked. Teen users (13-17) receive enhanced privacy protections including no behavioral advertising, no data sales, highest privacy settings by default, and the right to delete all their data. In some states, parental authorization may be required for users under 18.

No, Cartha is not a replacement for traditional therapy or professional medical care. We believe the human element is essential for deep, meaningful therapeutic connections. Cartha serves as a supplementary mental wellness tool that can enhance traditional therapy by providing consistent support between sessions or offering accessible support to those without therapy access. It focuses on general wellness, stress management, and emotional support.

No, Cartha is not classified as a medical device and is not FDA-approved. It does not diagnose, treat, cure, or prevent any medical conditions. Cartha focuses on general wellness and emotional support. While it helps users understand their emotional states, our terms of service clearly state that Cartha is not a substitute for professional medical care and may contain AI-generated errors or "hallucinations."

Currently, we do not accept insurance as a form of payment. However, our pricing is designed to be affordable and accessible, with costs significantly lower than traditional therapy sessions.

If you haven't received your verification code, please check your spam folder first. If you still don't see it, try requesting a new code or contact our support team at support@cartha.ai or call 661-235-5912. We typically respond within 24 hours.

Cartha is available on iOS and Android devices through their respective app stores. We also have Cartha for Web at cartha.com/chat. Cartha Hub administrators can access the web dashboard through modern browsers. The mobile app includes offline functionality for viewing conversation history. For optimal experience, we recommend keeping your device OS and the Cartha app updated to the latest versions.